Related Tags/Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution
Recent Changes: Automatic e-mail to Responsible when e-mail has been added to ticket/subfolder. Open Ticket button works also for those e-mails. Also several other enhancements.
Install Support: Install and Uninstall
Supported Languages: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Additional Requirements: Exchange Server 5.5 or later
PAD file URL: http://www.kalmstrom.com/padfiles/pfhdpad.xml